Windows KotomiApp.exe doesn't see CT-2 device

deltamind106 · 发表于: 28-12-2018 18:45:03

So I bought the CT-2 device. I installed the Windows software on my PC. First thing I did was install the driver by selecting "Driver" -> "Install_Driver". I plug in the CT-2 device to a USB port, but it just says "No port available".

I tried the same sequence on another Windows machine, with the same result.

The CT-2 does power up and shows the USB voltages and amperages. But I am unable to get the Windows PC app to connect to the CT-2 device.

How to troubleshoot this?

deltamind106 · 发表于: 28-12-2018 18:51:03

Attached image is all I ever see. I install the driver. I tried different computers. The KotomiApp.exe never connects to the CT-2 no matter what I do.

yanke928 · 发表于: 29-12-2018 22:45:33

You should connect to the PC through the micro USB Port

yanke928 · 发表于: 29-12-2018 22:46:14

Also check if your cable has data lines(some cheap cable just cut them out)

deltamind106 · 发表于: 02-01-2019 06:33:33

I guess there was something wrong with the cable. I just tried a different cable and now it is working. Strange because the other cable works with another USB device... so I don't know really. Thanks for the help!

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